Nirvana created NGT to offer a different model for multinational travel management: one that connects strong local expertise rather than replacing it.
Each member understands its own market, travellers, and supplier landscape. NGT connects that expertise through shared governance, service standards, technology, and programme oversight, so organisations can manage travel consistently across markets while continuing to work with experienced local specialists.
Nirvana brings more than 19 years of industry experience to NGT, together with established supplier relationships, travel technology, and experience managing corporate travel at scale.
In 2023, a Citi case study reported more than US$400 million in total transaction value for Nirvana Travel & Tourism.
Nirvana’s industry recognition includes:
As organisations grow internationally, so does the complexity of managing business travel. Multiple providers, different service standards, separate reporting structures, and varying regional requirements can make multinational programmes increasingly difficult to coordinate.
The challenge is maintaining consistent oversight across markets without losing the local relationships and market knowledge that make travel programmes work on the ground.
Organisations gain consistent international oversight without losing the local expertise behind day-to-day delivery.
Every NGT member brings established expertise and knowledge of its own market. That independence is one of the network’s greatest strengths. Our members understand local suppliers, regional regulations, traveller expectations, and the realities of operating within their markets.
NGT brings their capabilities together through common governance, account management, programme coordination, technology, and reporting. We bring together TMCs that can contribute their local capabilities to a coordinated multinational programme while maintaining their independence and market expertise.
NGT and its member TMCs have clearly defined roles within each multinational programme. We provide the framework that connects the programme internationally, while the TMCs retain responsibility for expert delivery within their markets.
This creates clear ownership and accountability at both international and local levels.
For multinational organisations, this means fewer disconnected relationships to manage, greater consistency across markets, and continued access to specialists who understand the realities of each market.
NGT is designed to do more than connect one Travel Management Company with another when a client requires support in a different market.
A referral network can provide access. Our model is built to provide coordination.
NGT operates through agreed governance, service standards, programme oversight, and technology alignment. Each member remains independent while working within the same international operating model.
The model also differs from a conventional multinational TMC structure. Local ownership remains in place, along with the market knowledge and relationships of the member TMC, while NGT provides the international framework around it.
connected internationally, delivered locally, and accountable at every level.
