One coordinated travel programme. International oversight. Local expertise.
Managing business travel across multiple countries shouldn’t mean juggling different providers,
systems and reporting structures.
NGT connects independent Travel Management Companies (TMCs) through an international
network, combining coordinated account management, consistent service standards and
consolidated reporting with local travel expertise.
As organisations expand, different travel providers and
systems can make international programmes harder to
manage.
Separate systems make it difficult to see travel spending and activity across markets.
Different approaches to the same travel policy make compliance harder to measure.
Multiple providers and account teams can leave responsibility unclear.
Service quality and assistance can vary between markets.
Some organisations manage travel through separate local providers. Others use a single
multinational TMC.
NGT offers a third approach, connecting independent local specialists through one
coordinated international programme.
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Separate Local Providers
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Multinational TMC
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NGT Network
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Consolidated reporting brings travel spending, policy compliance and supplier performance into one view.
Benchmarking against relevant market indicators to identify improvements in efficiency, costs and traveller experience.
Defined account roles, service standards and escalation procedures make performance easier to manage.
Member TMCs provide 24/7 traveller support and local assistance, with traveller-care arrangements coordinated by NGT.
Independent member TMCs retain their market knowledge, supplier relationships and local service capabilities.
NGT draws on established travel technology, payment relationships, traveller-care providers and long-standing relationships with major airlines and hotel groups.
Technology partners, including Nexus, a travel technology solution, support booking, policy integration and reporting.
Visa, Mastercard and Citi Virtual Card Accounts support payment arrangements and reconciliation; ADCB and FAB are UAE-based options. Availability varies by market.
Specialist risk-management and assistance providers complement 24/7 traveller support delivered by member TMCs.
Nirvana brings more than 19 years of travel management experience. A 2023 Citi case study reported more than US$400 million in total transaction value for Nirvana Travel & Tourism.
NGT supports multinational corporations, governments, public sector organisations, institutions and NGOs managing travel across multiple markets.
Bringing local travel arrangements into one coordinated programme.
Extending travel programmes with experienced local support.
Aligning policies and reporting across neighbouring markets.
Managing corporate, project, crew, event and executive travel within one programme.
Coordinated supplier management, consistent service standards and programme-wide data.
Greater visibility, policy consistency and clear escalation procedures.
Consolidated spending insights, payment solutions and compatible financial integrations.
Traveller tracking, risk alerts and agreed assistance and escalation procedures.
Local booking support, in-language assistance and services for complex itineraries.
NGT’s member TMCs bring experience across:
Programmes are shaped around each organisation's requirements and available member expertise.
NGT coordinates your international programme, while member TMCs handle travel services in their markets.
Oversees programme strategy, service standards, reporting and performance.
Coordinates implementation and service delivery across participating markets.
Manage bookings, local suppliers and traveller assistance.
We discuss your markets, travel patterns and priorities, and assess existing providers, policies, technology and reporting requirements.
We define the participating member TMCs, technology, account structure, service standards, reporting and responsibilities for your programme.
We coordinate rollout across participating markets in an agreed sequence, with local teams and responsibilities defined before launch.
We review reporting and service performance regularly, agree improvements and address changes in your programme's needs.
Both. NGT coordinates the international programme, while member TMCs deliver travel services in their markets.
NGT contracts with the client and issues invoices for the international programme, while member TMCs provide travel services in their markets.
There is no fixed minimum. NGT supports regional and multinational programmes spanning more than one market.
Not necessarily. NGT works with compatible existing systems and technology available in participating markets
NGT works with member TMCs and technology partners to support appropriate information-security and dataprotection practices. Measures reflect programme requirements, applicable laws and agreed contractual arrangements.
Through selective membership, shared service standards, governance and performance reviews.
Yes. NGT can respond on behalf of the consortium, outlining how participating members would serve the markets in scope.
We discuss your markets, providers and priorities to understand whether NGT is the right fit, with no obligation.
Tell us about your travel requirements, and we’ll explore how NGT can support your
programme.
It helps to have the following information ready:
• Markets and regions you travel to
• Approximate annual travel volume or spend
• Current providers and booking tools
• Priorities for policy, reporting or traveller care
• Upcoming tender or contract timelines
