Corporate travel across multiple markets, connected through one international network.
Managing business travel across borders calls for local expertise and consistent international oversight.
NGT brings independent Travel Management Companies (TMCs) together to serve multinational travel programmes. NGT
coordinates account leadership, service standards, technology and reporting; member TMCs deliver travel locally through
established supplier relationships and market knowledge.
Six capabilities, tailored to your markets, travellers, and priorities. Each has a clear division of responsibility.
Flights, accommodation, rail and ground travel managed locally in line with your policy.
DELIVERED BY MEMBER TMCS
International account leadership, implementation and shared service standards.
COORDINATED BY NGT
Booking, approval, reporting and payment solutions tailored to your systems.
COORDINATED BY NGT
Traveller visibility, risk alerts and access to support when plans change.
SHARED RESPONSIBILITY
Guidance on policy, sourcing, performance and sustainable travel choices.
COORDINATED BY NGT
Meetings and events, executive travel, offshore and project travel expertise.
DELIVERED BY MEMBER TMCS
Coordinated by NGT: Managed across the
international programme.
Delivered by member TMCs: Travel services provided within participating markets.
Shared: NGT coordinates the framework, while members provide local service.
Nirvana brings more than 19 years of travel management experience. A 2023 Citi case study reported more than US$400 million in total transaction value for Nirvana Travel & Tourism.
Local delivery, aligned with your international programme.
Member TMCs manage reservations, changes and traveller services using local suppliers, fares and
market knowledge.
NGT aligns delivery with your travel policy, shared service standards and consolidated reporting
across participating markets.
Clear accountability connects international oversight with local
service.
Depending on programme scope, NGT assigns a global account lead, supported by regional management and member TMC teams. Together they coordinate delivery, review performance and manage escalation.
Member TMCs, technology, reporting and services are introduced in an agreed sequence, with responsibilities defined before launch.
Shared expectations, performance monitoring and clear escalation procedures across participating markets.
Regular reviews of reporting, service performance and traveller feedback, followed by agreed actions.
NGT draws on established technology and payment solutions for booking, approvals, reporting and financial
management.
The ecosystem includes Nexus, a travel technology solution, alongside other established technology partners. Tools are configured around your systems and what is available in each participating market.
Online and assisted booking, traveller profiles, mobile itineraries and approvals based on policy, budget holder, destination and risk.
Consolidated reporting on spend, booking behaviour, advance purchase, compliance, supplier performance and traveller activity.
Expense & Enterprise Integration Links to compatible expense, finance, HR and procurement systems, with single sign-on and secure APIs where appropriate.
Visa, Mastercard and Citi Virtual Card Accounts support payment, reconciliation and financial control; ADCB and FAB are UAE-based options. Availability varies by market.
When plans change, travellers need information and a clear route to help.
NGT coordinates traveller-care arrangements, while member TMCs provide
24/7 traveller support and in-market assistance. Specialist risk-management
and assistance providers can support monitoring and incident response.
Depending on the programme, capabilities may also include traveller tracking,
alerts and pre-agreed emergency escalation.
Travel data can help organisations control costs, improve compliance and make more informed decisions.
NGT works with travel, procurement and finance teams to review policies, sourcing, risk and sustainability against local market needs.
Practical policies that balance governance, traveller wellbeing and commercial objectives across participating markets.
Benchmarking against relevant market indicators to identify improvements in efficiency, costs and traveller experience.
Support for sourcing and supplier negotiations across key travel categories.
Analysis of travel activity, supplier performance and programme trends.
Review of traveller risk exposure and preparedness across the programme.
Carbon reporting (where supported), rail alternatives, accommodation choices and policies that support informed decisions.
Complex journeys call for the right specialist knowledge.
NGT coordinates multi-market requirements through member TMCs with relevant expertise.
Venue sourcing, delegate registration, group travel, accommodation, transfers, on-site coordination, budget reconciliation and post-event reporting.
Dedicated consultants for premium travel, complex itineraries, chauffeur and airport assistance, discreet service and out-of-hours support.
Crew changes, rotational travel, marine fares, visa support, charter coordination, project mobilisation, remote-site logistics and emergency travel.
Nirvana, NGT's founding member, has received Middle East's Best MICE Organiser (2024) and Abu Dhabi's Best MICE Organiser (2024 and 2025) recognition.
Service availability depends on the participating markets and the expertise of the member TMCs involved.
A clear process connects your requirements with the right member teams.
We assess your markets, travel profile, policies, systems and priorities.
We define the member TMCs, technology, service levels, reporting and responsibilities.
We bring markets into the programme in a coordinated sequence under an agreed account structure.
We review reporting and service performance and agree improvements.
NGT coordinates international account leadership, standards and reporting. Member TMCs deliver services locally, including 24/7 traveller support. Accountabilities and escalation routes are agreed during implementation.
Not necessarily. Tools are selected around your requirements, existing compatible systems and availability in participating markets.
Members are selected for operational and quality standards, then work within shared service expectations, governance and performance reviews.
Coverage depends on network members. Tell us where you travel and we’ll confirm how each market can be supported.
Share your markets, travel needs and priorities. We’ll explain how NGT could coordinate
your programme and which member TMCs would deliver it.
