What is NDC?
NDC is an XML-based standard that permits airline service providers to supply rich content (images, audio, and video) to their customers in order to provide a more experiential interaction that enables customers to differentiate easily between brands. NDC aims to create a standard that leading airlines and tech developers can follow, and allows for a lot of personalization. It has the potential to become the single source from where all data could be funneled through. Since customers can now shop for customized offers from several airlines, it has opened the doors to a cost-effective and time-efficient interaction.
Benefits of NDC
• Personalized shopping experience for customers.
• Product differentiation with the help of rich content.
• Allows distribution of deals, prices, and packages in one channel.
• Customers can get a visual representation of what they can expect from their travel.
NDC Certification
NDC certification is a classification granted to airlines, sellers, aggregators, or IT providers for the level of capability available to send and receive NDC messages. There are currently four levels of certification:
Level 2 - Offer Management
Airlines or aggregators who support shopping and booking, but have limited or no support for post-booking processes, for example, changes and cancellations.
Level 3 - Offer and Order Management
Airlines or aggregators who support shopping, booking, and a limited range of post-booking processes - for example, changes and cancellations.
Level 4 - Full Offer and Order Management
Airlines or aggregators who support shopping, booking, and a full range of post-booking processes - for example, changes and cancellations.
NDC Certification
NDC certification is a classification granted to airlines, sellers, aggregators, or IT providers for the level of capability available to send and receive NDC messages. There are currently four levels of certification:
Level 2 - Offer Management
Airlines or aggregators who support shopping and booking, but have limited or no support for post-booking processes, for example, changes and cancellations.
Level 3 - Offer and Order Management
Airlines or aggregators who support shopping, booking, and a limited range of post-booking processes - for example, changes and cancellations.
Level 4 - Full Offer and Order Management
Airlines or aggregators who support shopping, booking, and a full range of post-booking processes - for example, changes and cancellations.
